3-86 Phaser 6280 Color Laser Printer Service ManualError Messages and CodesLoad Tray 2 (No Suitable Paper)The type or size of paper mismatched or Tray 2 is empty.Applicable Chain Link■ Chain Link 024-959: No Suitable PaperInitial Actions■ Inspect the tray to ensure that it is free of obstructions, is loaded withsupported paper, and the Guides are adjusted correctly.■ Cycle printer power.■ If the problem persists, follow the procedure below.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack Map References■ Tray 2, PL2.1.24■ Feeder Assy., PL3.2.1■ Tray 2 No Paper Sensor, PL3.2.30■ Registration Sensor Harness,PL3.2.37■ No Paper Actuator, PL3.2.49■ MCU Board, PL9.1.20■ Right Side Harness, PL10.1.15■ “Map 2 - Laser Unit, Feeder Assembly”on page 10-10■ “Map 4 - LVPS and MCU Boards” onpage 10-12■ “Feeder” on page 10-27Troubleshooting Procedure TableStep Actions and Questions Yes No1 1. Check the paper size.2. Does the paper size meetspecifications?Go to step 2. Replace thepaper with thecorrectspecifications.2 1. Check the paper size setting.2. Does the paper match with thesettings in the Control Panel?Go to step 3. Correct thepaper settingsin the ControlPanel.Go to step 3.3 Check the paper type.■ Paper in the tray■ Paper type setting in the ControlPanel■ Paper type of the printing jobGo to step 4. Correct thepaper typesetting in theControl Panel.4 1. Reseat Tray 2.2. Does the error still occur?Go to step 5. Complete.
