3-120 Phaser 6280 Color Laser Printer Service ManualError Messages and CodesMain Motor ErrorThe Main Motor has failed.Applicable Chain Link■ Chain Link 042-325-01: IOT Motor FailureInitial Actions■ Cycle printer power.■ If the problem persists, follow the procedure below.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack Map References■ Main Drive Assembly, PL8.1.2■ MCU Board, PL9.1.20■ Right Side Harness, PL10.1.15■ “Map 1 - Electrical and Drive” onpage 10-9■ “Map 4 - LVPS and MCU Boards” onpage 10-12■ “Main Drive” on page 10-25Troubleshooting Procedure TableStep Actions and Questions Yes No1 1. Check the detailed error code (pressthe Up and Down buttonssimultaneously).2. Does code “00” display on theControl Panel?Go to step 2. ■ Refer to “SubMotor Error” onpage 3-122■ Refer to “Tray2 (PH) MotorError” onpage 3-124■ Refer to“OptionalFeeder MotorError” onpage 3-1262 1. Check the Transfer Unit, Fuser, andBlack Print Cartridge for correctinstallation.2. Are the parts seated correctly?Go to step 3. Reseat thefollowing items:■ Transfer Unit(page 8-8)■ FuserAssembly(page 8-11)■ Black PrintCartridge(page 8-10)■ Go to step 2.3 Does the error still occur? Go to step 4. Complete.
