FeaturesWorkCentre 7120 Multifunction PrinterUser Guide20Before Using the PrinterXerox Welcome CenterIf you need assistance during or after product installation, visit the Xerox website for online solutionsand support.www.xerox.com/office/worldcontactsIf you require further assistance, contact our experts at the Xerox Welcome Center. A localrepresentative telephone number may have been provided when the product was installed. Forconvenience and future reference, please record the telephone number in the space below.Welcome Center or local representative telephone number:#______________________________________Xerox US Welcome Center: 1-800-821-2797Xerox Canada Welcome Center: 1-800-93-XEROX (1-800-939-3769)If you need any additional help using your printer:1. Refer to this User Guide.2. Contact the Key Operator.3. Visit our Customer Website at www.xerox.com/office/WC7120support or contact theXerox Welcome Center.Please have your printer’s serial number when contacting Xerox.The Welcome Center will want to know the following information: The nature of the problem, the serialnumber of the printer, the fault code (if any), as well as the name and location of your company. Followthe steps below to look up the serial number of the printer.1. On the control panel, press Machine Status.2. The Machine Information tab appears. The serial number is displayed on the left side of thetouch screen.If the serial number cannot be read from the printer touch screen, it can also be found inside theprinter. Open Cover A on the left side of the printer. The serial number is located on the left hand side.