TroubleshootingWorkCentre 7500 Series Multifunction Printer 193User GuidePrinter is Making Unusual NoisesProbable Causes SolutionsOne of the trays is not installed correctly. Open and close the tray from which you are printing.There is an obstruction or debris inside theprinter.Turn off the printer and remove the obstruction or debris. If youcannot remove it, contact your Xerox ® service representative.Automatic 2-Sided Printing ProblemsProbable Causes SolutionsUnsupported or incorrect media. Make sure that you are using the correct paper. For details, seeSupported Paper on page 38. Envelopes, labels, transparencies,reloaded paper, and paper heavier than 220 g/m 2 cannot be usedfor 2-sided printing.Incorrect setting. In the print driver Properties,select 2-Sided Print on thePaper/Output tab.Date and Time are IncorrectThe date and time are set automatically when the printer is connected to a network that has a NetworkTime Protocol (NTP) server. NTP is used to synchronize the internal clocks of computers over a networkconnection at system startup and every subsequent 24-hour period thereafter. This feature ensures thatthe internal clock of the printer stays synchronized with the NTP server you specify.Note: To access this feature at the control panel, log in as an administrator.Probable Causes SolutionsThe time zone, date, or time is set incorrectly. 1. At the printer control panel, press the MachineStatus button, then touch the Tools tab.2. Touch Device Settings > General > Date & Time.3. To set the time zone, touch Time Zone and touch thearrows to adjust the time zone.4. To set the date, touch Date, select a format and setthe date.5. To set the time, touch Time and set the time. SelectDisplay 24 hour clock to use 24 hour format.6. Touch Save.
