44 EnTROUBLESHOOTINGRemote controlProblem Cause Remedy SeepageThe remote controldoes not work norfunction properly.The remote control may be operatedoutside its operation range.For information on the remote control operationrange, see “Using the remote control” .11The remote control sensor on this systemmay be exposed to direct sunlight orlightening (invented fluorescent lamps).Change the lighting or orientation of this system. 11The battery may be worn out. Replace the battery with new one. 11There are obstacles between the sensor ofthis system and the remote control.Remove the obstacles. 11The system control cable is disconnectedfrom the system connector jack of thereceiver and/or the BD player.Connect the receiver and the BD player securely withthe system control cable.8BD player (BD-940)Problem Cause Remedy SeepagePower does not turnon.The plug is not completely inserted. Connect the power cable firmly. 8The receiver and the BD player areconnected incorrectly.Check the connection with the receiver. 8The receiver is set incorrectly. Check the setting (INPUT/Volume/MUTE/Headphone) of the receiver.—Power is turned off. “Auto Power Off” is set to “Yes”. Set “Auto Power Off” to “No”. 35Disc playback doesnot start.You may use a recordable disc that is notfinalized.Finalize the recordable disc. —The disc label may not be facing up. Place the disc in the disc tray with the label facingup.—The disc may be defective. Try to play back another disc. If the same problemdoes not occur, the disc you want to play back isdefective.—The disc is dirty. Clean the disc surface. 48The region code on the disc does notmatch that of the BD player.Use a disc with the same region code as the BDplayer.3If the recorded time of a disc is unusuallyshort, playback may not be possible.BD-RE/R discs recorded in a formatother than BDMV cannot be played back.Video playbackstops.Excessive force or vibration was appliedto the BD player.Do not apply excessive force or vibration to the BDplayer.—The BD player is not placed on a steadyflat surface.Place the BD player on a steady flat surface. —The BD player makesa snapping noisewhen a disc is loadedor played.The BD player has not been operated fora while.This may happen if it has not been operated for awhile. This is not a malfunction.—