45 EnEnglishTROUBLESHOOTINGADDITIONALINFORMATIONThere is no picture. The video cable is not connected properlyto your TV.Connect the video cable properly to the TV. 9The input setting on your TV is notcorrect.Select the correct input setting on the TV. 13The BD player is not set properly forHDMI or component video cableconnection.Set the BD player properly. 33The screen freezesand operationbuttons do not work.The disc is damaged or dirty. Check the disc surface. —The BD player is frozen. Reboot the BD player. 5There is sound butno picture.The video cable is not connectedproperly.Connect the cable properly. 9An image is notoutput with thedesired resolution.The video output resolution setting doesnot match the resolution of the TVconnected to the BD player.Perform “VIDEO RESET”. 41Switch between “HDMI” and “Component” by using“Video Out Select” or “HDMI <-> COMP”.33, 41“Video Out Select” is not set properly. Set “Video Out Select” properly. 33“Component Video Out” or “HDMIVideo Out” is not set to the desiredresolution.Set “Component Video Out” or “HDMI Video Out”to the desired resolution.33Widescreen imageslook verticallystretched, or blackbands appear at thetop and bottom of thescreen.“TV Aspect Ratio” is not set properly forthe connected TV.Set “TV Aspect Ratio” properly for the connectedTV.33A 4:3 standard TV is connected but“Video Out Select” is not set to“Component”.When a widescreen TV is connected, set “TV AspectRatio” to “Wide 16:9”.When a 4:3 standard TV is connected, set “VideoOut Select” to “Component”.334:3 images lookhorizontallystretched.When a 4:3 TV is connected, set “Video Out Select”to “Component”.33Block noise (mosaic)appears on thescreen.Block noise may appear in fast-movingscenes due to the characteristics of digitalimage compression technology.Sound or images arenot output properly.The sound or image may not be outputproperly when playing back a copyright-protected disc.Sound is distorted ornot output.The RCA stereo cable is not connectedbetween the receiver and the BD player.Connect the RCA stereo cable between the receiverand the BD player.8The audio plugs are dirty. Clean the audio plugs. —The surface of the disc is dirty. Clean the disc surface. 48The disc is damaged or dirty. Check the disc surface. —Problem Cause Remedy Seepage
