34 CHAPTER 3: NBX M ESSAGINGNBX MessagingComponentsA key component of the NBX Networked Telephony Solution is theNBX Messaging system, which includes voice mail, off-site notification,and several administrative features. Voice mail allows callers to leave voicemessages in your voice mailbox when you are not able to answer yourtelephone. You can listen to, save, and forward those messages from anytouch-tone telephone.If your system uses a messaging application other than NBX Messaging,use the documentation for your messaging application instead of theinstructions in this chapter. Exception: Use the procedures in “ChangingYour Password” regardless of your messaging application.ImportantConsiderations■ The steps are the same for initially setting up the nameannouncement, personal greetings, and passwords for personal,greeting-only, and phantom voice mailboxes. See “Setting Up YourPassword and Voice Mail for the First Time” in Chapter 1 for details.(Your administrator creates group mailboxes and their passwords.)■ For changes to passwords and greetings, see “Changing YourPassword” and “Changing Your Name Announcement and PersonalGreetings” later in this chapter.■ The default setting for the maximum length of each voice mailmessage on the system is 5 minutes. Your administrator can configureyour organization’s NBX Messaging system to receive and store voicemail messages that are up to 10 minutes long.■ Use the Off-Site Notification feature if you want the NBX system tonotify you when callers leave voice mail messages in your voicemailbox. See “Off-Site Notification” in Chapter 5.■ You can bypass system messages using option buttons if you areconfiguring passwords and greetings. However, you cannot bypassvoice mail messages in this manner.
