A TECHNICAL SUPPORT3Com provides easy access to technical support information through a variety ofservices. This appendix describes these services.Information contained in this appendix is correct at time of publication. For thevery latest, 3Com recommends that you access the 3Com CorporationWorld Wide Web site.Online TechnicalServices3Com offers worldwide product support 24 hours a day, 7 days a week, throughthe following online systems:n World Wide Web siten 3Com FTP siten 3Com Bulletin Board Service (3Com BBS)n 3ComFactsSMautomated fax serviceWorld Wide Web Site Access the latest networking information on the 3Com Corporation World Wide Website by entering the URL into your Internet browser:http://www.3com.com/This service provides access to online support information such as technicaldocumentation and software library, as well as support options ranging fromtechnical education to maintenance and professional services.3Com FTP Site Download drivers, patches, and software, across the Internet from the 3Com publicFTP site. This service is available 24 hours a day, 7 days a week.To connect to the 3Com FTP site, enter the following information into your FTPclient:n Hostname: ftp.3com.com (or 192.156.136.12)n Username: anonymousn Password: A user name and password are not needed with Web browser software such asNetscape Navigator and Internet Explorer.
