Problem Possible cause RemedyYou want to activate theTrue Fan Cooking function,but the indicator of the PlusSteam button is on.The True Fan Cooking PLUSfunction operates.Push the Plus Steam buttonto stop the True FanCooking PLUS function.The water in the cavity em-bossment does not boil.The temperature is too low. Set the temperature at leastto 110 °C.Refer to “Hints and tips”chapter.The water comes out of thecavity embossment.There is too much water inthe cavity embossment.Deactivate the oven andmake sure that the applianceis cold. Wipe the water witha cloth or sponge. Add thecorrect amount of water tothe cavity embossment. Re-fer to the specific procedure.11.2 Service dataIf you cannot find a solution to theproblem yourself, contact your dealer oran Authorised Service Centre.The necessary data for the service centreis on the rating plate. The rating plate ison the front frame of the appliancecavity. Do not remove the rating platefrom the appliance cavity.We recommend that you write the data here:Model (MOD.) .........................................Product number (PNC) .........................................Serial number (S.N.) .........................................12. ENERGY EFFICIENCY12.1 Product Fiche and information according to EU 65-66/2014Supplier's name AEGModel identificationBEB351010BBEB351010WBEK351010MBES351010MBES351210MEnergy Efficiency Index 103.5Energy efficiency class Awww.aeg.com30