Contents ● 88 Maintaining Physical DevicesViewing Component Properties....................................................................... 87Blinking a Component...................................................................................... 87Working with Failed or Failing Disk Drives .................................................... 88Initializing and Erasing Disk Drives................................................................. 88Working with Solid State Drives ...................................................................... 90Working with Controllers ................................................................................ 91Testing and Silencing System and Enclosure Alarms...................................... 94Updating the Controller BIOS and Firmware ................................................. 97Updating the Disk Drive Firmware.................................................................. 989 Monitoring Status and ActivityMonitoring Options........................................................................................ 103Checking Status from the Main Window ..................................................... 103Notifying Users by Event Log Message About Status and Activity .............. 106Notifying Users by Email About Status and Activity ................................... 111Notifying Users by SNMP Trap About Status and Activity.......................... 116Notifying All Users About Status and Activity .............................................. 117Changing an Operating System’s Event Log Setting ..................................... 118Logging Statistics for Remote Analysis .......................................................... 11910 Updating and Customizing Adaptec Storage ManagerUpdating Adaptec Storage Manager .............................................................. 125Adding Enhanced Features ............................................................................ 125Setting Preferences and Changing Views....................................................... 125Managing Remote Systems............................................................................. 127Working with Display Groups ....................................................................... 13111 Solving ProblemsGeneral Troubleshooting Tips ....................................................................... 136Identifying a Failed or Failing Component ................................................... 136Stopping the Creation of a New Logical Drive.............................................. 137Recovering from a Disk Drive Failure ........................................................... 137Rebuilding Logical Drives............................................................................... 140Solving Notification Problems ....................................................................... 141Creating a Support Archive File ..................................................................... 141Understanding Error and Warning Messages ............................................... 142