Additional Program InformationAll program options, such as shuttle service, may not beavailable at every dealer. Please contact your dealer forspecific information about availability. All CourtesyTransportation arrangements will be administered byappropriate dealer personnel.General Motors reserves the right to unilaterally modify,change, or discontinue Courtesy Transportation at anytime and to resolve all questions of claim eligibilitypursuant to the terms and conditions described hereinat its sole discretion.Collision Damage RepairIf your vehicle is involved in a collision and it isdamaged, have the damage repaired by a qualifiedtechnician using the proper equipment and qualityreplacement parts. Poorly performed collision repairswill diminish your vehicle's resale value, and safetyperformance can be compromised in subsequentcollisions.Collision PartsGenuine GM Collision parts are new parts made withthe same materials and construction methods as theparts with which your vehicle was originally built.Genuine GM Collision parts are your best choice toensure that your vehicle's designed appearance,durability and safety are preserved. The use ofGenuine GM parts can help maintain yourGM New Vehicle Warranty.Recycled original equipment parts may also be used forrepair. These parts are typically removed from vehiclesthat were total losses in prior crashes. In most cases,the parts being recycled are from undamaged sectionsof the vehicle. A recycled original equipment GM part,may be an acceptable choice to maintain your vehicle'soriginally designed appearance and safety performance,however, the history of these parts is not known.Such parts are not covered by your GM New VehicleLimited Warranty, and any related failures are notcovered by that warranty.Aftermarket collision parts are also available. These aremade by companies other than GM and may not havebeen tested for your vehicle. As a result, these partsmay fit poorly, exhibit premature durability/corrosionproblems, and may not perform properly in subsequentcollisions. Aftermarket parts are not covered by yourGM New Vehicle Limited Warranty, and any vehiclefailure related to such parts are not covered bythat warranty.8-13