Black plate (11,1)Cadillac Escalade/Escalade ESV Owner Manual - 2010Scheduling Service AppointmentsWhen your vehicle requires warranty service, contactyour dealer and request an appointment. By schedulinga service appointment and advising your serviceconsultant of your transportation needs, your dealer canhelp minimize your inconvenience.If your vehicle cannot be scheduled into the servicedepartment immediately, keep driving it until it can bescheduled for service, unless, of course, the problem issafety related. If it is, please call your dealership, letthem know this, and ask for instructions.If the dealer requests you to bring the vehicle forservice, you are urged to do so as early in the work dayas possible to allow for the same day repair.Courtesy Transportation ProgramTo enhance your ownership experience, we and ourparticipating dealers are proud to offer CourtesyTransportation, a customer support program forvehicles with the Bumper to Bumper (Base WarrantyCoverage period in Canada), extended powertrain,and/or hybrid‐specific warranties in both the U.S.and Canada.Several Courtesy Transportation options are availableto assist in reducing your inconvenience when warrantyrepairs are required.Courtesy Transportation is not a part of the New VehicleLimited Warranty. A separate booklet entitled “Warrantyand Owner Assistance Information” furnished with eachnew vehicle provides detailed warranty coverageinformation.9-11InformationProvidedby:
