Black plate (19,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012Customer Information 13-19Reporting SafetyDefectsReporting Safety Defectsto the United StatesGovernmentIf you believe that your vehiclehas a defect which could causea crash or could cause injury ordeath, you should immediatelyinform the National HighwayTraffic Safety Administration(NHTSA) in addition to notifyingGeneral Motors.If NHTSA receives similarcomplaints, it may open aninvestigation, and if it findsthat a safety defect exists in agroup of vehicles, it may ordera recall and remedy campaign.However, NHTSA cannotbecome involved in individualproblems between you, yourdealer, or General Motors.To contact NHTSA, you maycall the Vehicle Safety Hotlinetoll-free at 1-888-327-4236(TTY: 1-800-424-9153); goto http://www.safercar.gov; orwrite to:Administrator, NHTSA1200 New Jersey Avenue, S.E.Washington, D.C. 20590You can also obtainother information aboutmotor vehicle safety fromhttp://www.safercar.gov.Reporting Safety Defectsto the CanadianGovernmentIf you live in Canada, and youbelieve that the vehicle has asafety defect, notify TransportCanada immediately, and notifyGeneral Motors of Canada Limited.Call Transport Canada at1-800-333-0510 or write to:Transport CanadaRoad Safety Branch80 rue NoelGatineau, QC J8Z 0A1
