134 Troubleshooting Chapter 8Color Printing ProblemsProblem Cause SolutionPrinter prints only in The BJC-70 driver may Verify that you selected theblack (you are printing not be selected. BJC-70 printer driver orfrom an application that other compatible colorsupports color printing printer driver.but your output isblack-ink only) The printer driver may not Check that you selected abe selecting color. color option when you set upthe printer driver.The Color BJ cartridge may Run a test print to make surenot be working properly. the Color BJ cartridge and inktanks are firing correctly.If the ink tank is empty,replace it.The print head unit may Clean the print head;need cleaning. see page 101 for details.Colors are broken or You may have paused the Make sure you did not setuneven printer. the printer off-line during theprint job.The print mode may be If you are printing highinappropriate. density graphics on plainpaper, set the print mode toCoated Paper in the Windowsdriver. If you are usingMS-DOS, select Fine mode.If you are generating a thin To correct this, choose cyan,line with a nonprimary yellow, or magenta instead.color, your software maybe telling the printer toplace a color every otherdot (white is in between).
