Clearing Jams 13-3Troubleshooting136 Remove the cartridge.IMPORTANT• Remove watches and any bracelets or rings when touching the inside of the machine. These items might bedamaged if they come into contact with the parts inside the machine.• When removing the jammed paper, do not touch the transfer roller (shaded part) as its surface is very delicate andsusceptible to finger oil and scratches, which may lead to print deterioration.• To avoid possible damage to the printer, do not touch the pins near the left end of the transfer roller.NOTEDo not expose the cartridge to light for more than 5 minutes. If necessary, put the cartridge in its original protectivebag or wrap it with a thick cloth to prevent exposure to light.7 Hold both sides of the jammed paper and carefully move it inward, then gently pull it out.TRANSFER ROLLERPINS