If You Cannot Solve the Problem 13-23Troubleshooting13If You Cannot Solve the ProblemIf you have a problem with your machine and cannot solve it using the information in this chapter,contact your local authorized Canon dealer or the Canon help line.CAUTIONIf the machine makes strange noises, emits smoke or strange smells, unplug it immediately andcontact your local authorized Canon dealer or the Canon help line. Do not attempt to disassemble orrepair the machine yourself.NOTEAttempting to repair the machine yourself may void the limited warranty.Before contacting your local authorized Canon dealer or the Canon help line, make sure you have thefollowing information about your machine:• The machine’s name: FAX-L380• The machine serial number (on a label on the back of the machine)• Where you purchased the machine• A detailed description of the problem• The steps you have taken to solve the problem, and the resultsSERIAL NUMBER