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Troubleshooting13Printing Problems 13-21Printing ProblemsThe Alarm indicator comes on.Q Does the machine feed paper correctly, or is there paper in the cassette or multi-purpose feeder?A Clear the paper jam, or load paper in the cassette or multi-purpose feeder. (For instructions on clearing paper jam, see“Clearing Jams,” on p. 13-1. For instructions on loading paper, see “Loading Paper,” on p. 4-3.)A If the machine has no paper jam, or paper is loaded in the cassette or multi-purpose feeder, unplug the machine and waitapprox. 3 minutes to 5 minutes, then plug it in again. If the problem is fixed, the Alarm indicator will turn off, and the LCD willreturn to the standby mode. If the Alarm indicator remains flash, unplug the machine, and contact your local authorizedCanon dealer or the Canon help line.Printout does not match paper size.Q Is the paper stack loaded and aligned correctly in the cassette, or is paper loaded in the multi-purpose feeder correctly?A Make sure the paper is loaded and aligned correctly in the cassette or the paper is loaded correctly in the multi-purposefeeder. (See “Loading Paper,” on p. 4-3.)Q Is the appropriate paper size set through the operation panel?A Specify the appropriate paper size in in of the Menu. (See “Loading Paper in theCassette,” on p. 4-3.) |
