11-108CHAPTER 11 TROUBLESHOOTINGCOPYRIGHT © 1997 CANON INC. CANON NP6330 REV.0 MAY 1997 PRINTED IN JAPAN (IMPRIME AU JAPON)1 Pick-up assemblyCauseCassetteCopy paperDC controllerPCB, pick-upclutchPick-up rollerCopy paperPick-up roller,separation pad,leaf springChecksDoes it occur when the cassette isused?Is the cassette set properly?Try a different cassette. Is theproblem corrected?Is the copy paper curled or wavy?Try paper of a type recommendedby Canon. Is the problemcorrected?Does the pick-up roller of theselected cassette rotate duringcopying operation?Is the pick-up roller deformed orworn?Try manual copying. Does themain motor start to rotate?Try paper of a type recommendedby Canon. Is the problemcorrected?Step123456789YES/NONONOYESYESYESNOYESNOYESNOActionGo to step 8.Set it properly.Check the inside of thecassette for foreignmatter.Replace the copy paper;advise the user on thecorrect method ofstorage.Advise the user to userecommended paper.See “Pick-up fails.”Replace the pick-uproller.See “Pick upfails.(multifeeder)”Advise the user to userecommended paper.1. Check the pick-uproller for wear anddeformation.2. Check the separationpad.3. Check the leafspring.Download Service Manual And Resetter Printer at http://printer1.blogspot.com
