Advanced Guide > Troubleshooting > Message Appears on the Computer ScreenMessage Appears on the Computer ScreenService Error 5100 Is DisplayedWriting Error/Output Error/Communication ErrorError Number: 300 Is DisplayedError Number: 1700 Is DisplayedInk Info Number: 1600 Is DisplayedInk Info Number: 1683 Is DisplayedInk Info Number: 1688 Is DisplayedError Number: 2001 Is DisplayedError Number: 2002 Is DisplayedOther Error MessagesService Error 5100 Is DisplayedCheck: Is the movement of the Print Head Holder blocked?Cancel printing from your computer and turn off the printer. Then clear the jammed paper orprotective material that is preventing the Print Head Holder from moving.ImportantBe careful not to touch the components inside the printer. The printer may not print outproperly if you touch it.Turn the printer back on.If the same error occurs, contact your Canon service representative.Writing Error/Output Error/Communication ErrorCheck 1: If the Power lamp is off, make sure that the power plug is plugged in,then turn the printer on.While the Power lamp is flashing green, the printer is initializing. Wait until the Power lampstops flashing and remains lit green.Check 2: Make sure that the printer port is configured appropriately in the printerdriver.* In the following instructions, " XXX" signifies your printer's name.1. Log on as a user account with administrator privilege.2. Click Control Panel, then Printer under Hardware and Sound.In Windows XP, click Control Panel, Printers and Other Hardware, then Printers andFaxes.In Windows 2000, click Control Panel then Printers.3. Right-click the Canon XXX icon, then select Properties.4. Click the Ports tab to confirm the port settings.5. Make sure that a port named USBnnn (where "n" is a number) with Canon XXXappearing in the Printer column is selected for Print to the following port(s).Стр. 329 из 366 стр.Message Appears on the Computer Screen