Advanced Guide > Troubleshooting > For Windows UsersFor Windows UsersPrinter Status Monitor Is Not DisplayedCheck: Is the printer status monitor enabled?Make sure that Enable Status Monitor is selected on the Option menu of the printer statusmonitor.1. Open the printer properties dialog box.Opening the Printer Properties Dialog Box (Windows)2. On the Maintenance sheet, click View Printer Status.3. Select Enable Status Monitor on the Option menu if it is not selected.The Inkjet Printer/Scanner Extended Survey Program Screen Is DisplayedIf the Inkjet Printer/Scanner Extended Survey Program is installed, the confirmation screen askingto send the printer usage information will be displayed three months and then six months after theinstallation. After that, it will be displayed every half a year for about four years.Read the instructions on the screen and follow the procedure below.If you agree to participate in the survey program:Click Agree, then follow the on-screen instructions. The printer usage information will be sentto Canon via the Internet.NoteWhen sending the information, the caution screen such as an Internet security screenmay be displayed.In this case, confirm the program name is "IJPLMUI.exe", then allow it.If you do not agree to participate in the survey program:Click Do not agree. The confirmation screen will be closed, and the survey at that time isskipped. The confirmation screen will be displayed again three months later.To uninstall the Inkjet Printer/Scanner Extended Survey Program:Стр. 332 из 366 стр.For Windows Users