When Problems Occur 8-58 TroubleshootingReceiving DocumentsThe machine does not receive documents.Q Does the machine have sufficient memory?A Erase unwanted documents and documents with errors from memory in order to increase theamount of available memory. (See "Printing or Erasing Documents," on p. 3-10, and Chapter2, "Introduction to the Mail Box Functions," in the Copying and Mail Box Guide.)Q Is the RX password set in your machine?A If Receive Password is set in Communications Settings in System Settings (from theAdditional Functions screen), documents can be received only from senders that use thecorrect password. Confirm this with your System Manager. (See "Reception Password," on p.6-21.)Documents cannot be received in the Memory Boxes.Q Did the sending party send to a stored memory box?A Check the set subaddress and RX password, and contact the sending party. (See "Sendingwith a Subaddress," on p. 2-34.)Q Is there sufficient available memory?A Erase unwanted documents and documents with errors from memory in order to increase theamount of available memory. (See "Printing or Erasing Documents," on p. 3-10, and Chapter2, "Introduction to the Mail Box Functions," in the Copying and Mail Box Guide.)
