Problems with the printing qualityPaper rubs against the PrintheadCause Corrective ActionMake sure the same paper type is specied on theprinter as in the printer driver.(→P.167)(→P.124)(→P.168)The paper type as specied on the printer does notmatch the type specied in the printer driver. (*1)Make sure the same paper type is specied in theprinter driver as on the printer.1.Hold down the Stop/Eject button for a second ormore to cancel printing.2.Change the paper type in the printer driver andtry printing again.Paper has been loaded incorrectly, causing it towrinkle.Reload the paper.(→P.156)(→P.118)(→P.159)The Printhead is set too low. In Head Height , choose Automatic . (→P.614)When printing on Heavyweight Coated Paper orother paper-based media, choose a VacuumStrngthsetting of Strong , or Strongest . If the paper is stillscratched, try setting the Printhead level in HeadHeight to High . (→P.623) (→P.614)When printing on CAD Tracing Paper or lm-basedmedia, choose a VacuumStrngth setting ofStandard , Strong , or Strongest . If the paper isstill scratched, try setting the Printhead level in HeadHeight to High . (→P.623) (→P.614)When printing on paper 0.1 mm (0.004 in) thinor thinner, choose a VacuumStrngth setting ofWeakest . If the paper is still scratched, try setting thePrinthead level in Head Height to High . (→P.623)(→P.614)You are printing on heavyweight paper or paper thatcurls or wrinkles easily after absorbing ink.If edges of the paper curl and become soiled whenprinting on rolls of glossy photo paper, in MediaDetailed Settings in the printer driver, set Near EndMargin to 20mm .*1: Always make sure the loaded paper matches the media type setting on the printer.698 Troubleshooting
