Action Yes NoStep 3Change the environmental settings.From the printer control panel, navigate to:> Settings > > General Settings > > Eco‑Mode > selecta setting >Note: When using the Eco-Mode setting, you may notice a reduction inperformance.Does the print job still take long?Install additionalprinter memory.For more information,contact technicalsupport.The problem is solved.Job prints from the wrong tray or on the wrong paperAction Yes NoStep 1a Check if you are printing on paper that is supported by the tray.b Resend the print job.Did the job print from the correct tray or on the correct paper?The problem is solved. Go to step 2.Step 2a From the Paper menu on the printer control panel, set the paper sizeand type to match the paper loaded in the tray.b Resend the print job.Did the job print from the correct tray or on the correct paper?The problem is solved. Go to step 3.Step 3a Depending on your operating system, open Printing Preferences orthe Print dialog, and then specify the paper type.b Resend the print job.Did the job print from the correct tray or on the correct paper?The problem is solved. Go to step 4.Step 4a Check if the trays are not linked.b Resend the print job.Did the job print from the correct tray or on the correct paper?The problem is solved. Contact technicalsupport.Troubleshooting 124
