Action Yes NoStep 1a Check if there is packing material left on the imaging unit.1 Remove the toner cartridge, and then the imaging unit.2 Check if the packing material is properly removed from the imagingunit.Warning—Potential Damage: Do not expose the imaging unit todirect light for more than 10 minutes. Extended exposure tolight may cause print quality problems.3 Reinstall the imaging unit, and then the cartridge.b Resend the print job.Is the printer still printing blank pages?Go to step 2. The problem is solved.Step 2a Redistribute the toner in the imaging unit.1 Remove the toner cartridge, and then the imaging unit.2 Firmly shake the imaging unit.Warning—Potential Damage: Do not expose the imaging unit todirect light for more than 10 minutes. Extended exposure tolight may cause print quality problems.3 Reinstall the imaging unit, and then the cartridge.b Resend the print job.Is the printer still printing blank pages?Go to step 3. The problem is solved.Step 3Replace the imaging unit, and then resend the print job.Is the printer still printing blank pages?Contact technicalsupport.The problem is solved.Clipped pages or imagesLeading edgeTrailing edgeABCDEABCDEABCDETroubleshooting 128
