Brocade Adapters Troubleshooting Guide xi53-1002145-01About this DocumentIn this chapter• How this document is organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi• Host operating system support for adapter drivers . . . . . . . . . . . . . . . . . . . xiv• Host operating system support for HCM . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi• What’s new in this document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii• Document conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii• Notice to the reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix• Additional information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx• Providing details for support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi• Document feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiiiHow this document is organizedThis manual provides troubleshooting information on Brocade host bus adapters (HBAs),converged network adapters (CNAs), and Fabric Adapters. It is organized to help you find theinformation that you want as quickly and easily as possible.The document contains the following components:• Chapter 1, “Introduction to Troubleshooting” provides an introduction and approach totroubleshooting adapter problems, as well as tips for gathering problem information. Achecklist is also provided to verify that required procedures have been followed duringinstallation.• Chapter 2, “Isolating Problems” provides information on common adapter problems andprocedures to diagnose and recover from these problems.• Chapter 3, “Tools for Collecting Data” provides a summary of diagnostic and monitoring toolsavailable through the Host Connectivity Manager (HCM), Brocade Command Line Utility (BCU),Fabric OS commands, and host system to help you isolate and resolve adapter-relatedproblems.• Chapter 4, “Performance Optimization” contains guidelines for optimizing adapterperformance on your host system.• Appendix A, “Adapter BIOS and Event Message Reference” contains details on all eventmessages generated by adapter drivers.• Appendix B, “HCM and Installer Message Reference” lists all error messages that may displayduring operation of HCM and the Brocade Adapter Software Installer application. Causes ofeach message and actions to perform to resolve problems are also included.