d. Install the system cover.e. Run the appropriate diagnostic test. See the Using system diagnostics section.After you finishIf the problem persists, see the Getting help section.Troubleshooting processorsBefore you beginCAUTION Many repairs may only be done by a certified service technician. You should onlyperform troubleshooting and simple repairs as authorized in your product documentation, or asdirected by the online or telephone service and support team. Damage due to servicing that isnot authorized by Dell is not covered by your warranty. Read and follow the safety instructionsthat are shipped with your product.Procedure1. Run the appropriate diagnostics test. See the Using system diagnostics section.2. Turn off the system and attached peripherals, and disconnect the system from the electricaloutlet.3. Remove the system cover.4. Ensure that the processor and heat sink are properly installed.5. Install the system cover.6. Run the appropriate diagnostic test. See the Using system diagnostics section.7. If the problem persists, see the Getting help section.System messagesFor a list of event and error messages generated by the system firmware and agents that monitorsystem components, see the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals > OpenManage software.Warning messagesA warning message alerts you to a possible problem and prompts you to respond before thesystem continues a task. For example, before you format a hard drive, a message warns you thatyou may lose all data on the hard drive. Warning messages usually interrupt the task and need youto respond by typing y (yes) or n (no).Note: Warning messages are generated by either the application or the operating system. Formore information, see the documentation that shipped with the operating system orapplication.Diagnostic messagesThe system diagnostic utility will generate messages if there are errors detected when you rundiagnostic tests on your system. For more information about system diagnostics, see the Usingsystem diagnostics section.Alert messagesThe systems management software generates alert messages for your system. Alert messagesinclude information, status, warning, and failure messages for drive, temperature, fan, and powerTroubleshooting your system214 Dell PowerEdge R430 Owner's Manual