Getting helpThis section provides information about how to contact Dell EMC technical support, how to access information using the system QR code,and documentation resources available from Dell EMC.Recycling or End-of-Life service informationTake back and recycling services are offered for this product in certain countries. If you want to dispose of system components, visitDell.com/recyclingworldwide and select the relevant country.Contacting Dell EMCDell EMC provides several online and telephone based support and service options. If you do not have an active internet connection, youcan find contact information about your purchase invoice, packing slip, bill, or Dell EMC product catalog. Availability varies by country andproduct, and some services may not be available in your area. To contact Dell EMC for sales, technical assistance, or customer serviceissues:1 Go to Dell.com/support/home.2 Select your country from the drop-down menu on the lower right corner of the page.3 For customized support:a Enter your system Service Tag in the Enter your Service Tag field.b Click Submit.The support page that lists the various support categories is displayed.4 For general support:a Select your product category.b Select your product segment.c Select your product.The support page that lists the various support categories is displayed.5 For contact details of Dell EMC Global Technical Support:a Go to Dell.com/support/incidents-online.b The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell EMC Global Technical Supportteam.Accessing system information using the QRLYou can use the Quick Resource Locator (QRL) to get immediate access to information about your system. The QRL is located on the topof the system cover and provides access to generic information about your system. To find information specific to your system, such asconfiguration and warranty, access the QR code located on the system Information tag.PrerequisitesEnsure that your smart phone or tablet has a QR code scanner installed.The QRL includes the following information about your system:• How-to videos• Reference materials, including the Installation and Service Manual, LCD diagnostics, and mechanical overview• A direct link to Dell EMC to contact technical assistance and sales teams9Getting help 99