Dell MTC2 User Manual

Also see for Dimension 2400 Series: Installation instructions Quick setup guide Quick setup guide Owner's manual Installation guide

Contents

Limited War ranties and Re tur n Policy 129What do I do if I need warranty service?Before the warranty expires, please call us at the relevant number listed in the following table. Please also have yourDell Service Tag or order number availableWhat will Dell do?During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell-branded hardware products returned to us that prove to be defective in materials or workmanship. If we are notable to repair the product, we will replace it with a comparable product that is new or refurbished.When you contact us, we will issue a Return Material Authorization Number for you to include with your return.You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insurethe shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired orreplacement products to you. We will pay to ship the repaired or replaced products to you if you use an address inthe United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the productto you freight collect.If we determine that the product is not covered under this warranty, we will notify you and inform you of servicealternatives that are available to you on a fee basis.NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storagedevice(s) in the product(s). Remove any confidential, proprietary, or personal information and removable media such asfloppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary, or personal information;lost or corrupted data; or damaged or lost removable media.Individual Home Consumers: U.S. OnlyTechnical Support 1-800-624-9896Customer Service 1-800-624-9897Individual Home Consumers who purchased throughan Employee Purchase Program:Technical Support and Customer Service 1-800-822-8965Home and Small Business Commercial Customers:Technical Support and Customer Service 1-800-456-3355Medium, Large, or Global Commercial Customers,Healthcare Customers, and Value-Added Resellers(VARs):Technical Support and Customer Service 1-877-459-7278Government and Education Customers:Technical Support and Customer Service 1-877-459-7278Dell-Branded Memory 1-888-363-5150