Index 141I n d e xAaudio. See soundBbatteryproblems, 32replacing, 94BIOS, 102bootingchanging the bootsequence, 104booting to a USB device, 27CCD driveadding, 87problems, 34CD-RW driveproblems, 34Check Disk, 35computerback view, 74crashes, 38-39front view, 72restore to previous state, 64stops responding, 38computer coverremoving, 76replacing, 96conflictsresolving software andhardwareincompatibilities, 66copying CDshelpful tips, 26Copying CDs and DVDs, 24copying CDs and DVDsgeneral information, 24how to copy a CD, 25DDell Diagnostics, 59Dell support policy, 106Dell Support Site, 14Dell Support website, 40diagnostic lights, 56diagnosticsDell, 59lights, 56display. See monitorDocumentation, 13finding, 13help file, 14online, 14Owner’s Manual, 13setup diagram, 14drivers, 62about, 62identifying, 63drivesproblems, 33DVD driveproblems, 35Eelectrostatic dischargeSee ESD, 12e-mailproblems, 35error messages, 37diagnostic lights, 56ESDprotecting computer from, 12Express Service Code, 14