42 Solving Problemsw w w . d e l l . c o m | s u p p o r t . d e l l . c o mIEEE 1394 Device ProblemsNOTE: Check Windows Explorer to see if your device is listed as a drive.Keyboard ProblemsC H E C K T H E IEEE 13 94 D E V I C E — Ensure that the IEEE 1394 device isproperly inserted into the connector.E N S U R E T H A T T H E I EEE 1394 D E V I C E I S R E C O G N I Z E D B YW I N D O W S ® —1 Click the Start button and click Control Panel.2 Click Printers and Other Hardware.If your IEEE 1394 device is listed, Windows recognizes the device.I F Y O U H A V E P R O B L E M S W I T H A D E L L - P R O V I D E D I EEE 1394D E V I C E — Contact Dell (see page 107).I F Y O U H A V E P R O B L E M S W I T H A N I EEE 139 4 D E V I C E N O T P R O V I D E DB Y D E L L — Contact the IEEE 1394 device manufacturer.R E S T A R T T H E C O M P U T E R —• If the mouse is functioning, shut down the computer (see page 28) throughthe Start menu. After the computer shuts down, press the power button torestart the computer.• If the computer does not respond to a keystroke or the mouse, press the powerbutton for at least 8 to 10 seconds until the computer turns off. Press thepower button again to restart the computer.