34 Solving Problemsw w w . d e l l . c o m | s u p p o r t . d e l l . c o m CD drive problemsNOTE: High-speed CD drive vibration is normal and may cause noise, which does not indicate adefect in the drive or the CD.Problems writing to a CD-RW driveA D J U S T T H E W I N D O W S V O L U M E C O N T R O L — Click the speaker icon inthe lower-right corner of your screen.• Ensure that the volume is turned up by clicking the slidebar and draggingit up.• Ensure that the sound is not muted by clicking any boxes that are checked.T E S T T H E D R I V E W I T H A N O T H E R CD — Insert another CD to eliminatethe possibility that the original CD is defective.C H E C K T H E S P E A K E R S A N D S U B W O O F E R — See "Sound and SpeakerProblems" on page 50.E N S U R E T H A T W I N D O W S R E C O G N I Z E S T H E D R I V E — Click the Startbutton and click My Computer. If the CD drive is not listed, perform a full scanwith your antivirus software to check for and remove viruses. Viruses cansometimes prevent Windows from recognizing the drive.C L E A N T H E D I S C — See the Tell Me How help file for instructions oncleaning your CDs. To access help files, see page 32.C L O S E O T H E R P R O G R A M S — The CD-RW drive must receive a steadystream of data when writing. If the stream is interrupted, an error occurs. Tryclosing all programs before writing to the CD-RW.T U R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I N G T O ACD-RW D I S C — For information on power conservation modes, see the TellMe How help file or search for the keyword standby in Windows Help. To accesshelp files, see page 32.
