Solving Problems 33Drive ProblemsFloppy drive problemsNOTICE: Do not attempt to clean drive heads with a swab. You may accidentally misalign theheads, which can render the drive inoperable.E N S U R E T H A T W I N D O W S ® R E C O G N I Z E S T H E D R I V E — Click the Startbutton and click My Computer. If the floppy drive is not listed, perform a fullscan with your antivirus software to check for and remove viruses. Viruses cansometimes prevent Windows from recognizing the drive.T E S T T H E D R I V E —• Insert another disk to eliminate the possibility that the original floppy disk isdefective.• Insert a bootable floppy disk and reboot the computer.E N S U R E T H A T T H E D I S K I S N O T F U L L O R W R I T E - P R O T E C T E D —Ensure that the disk has available space and that it is not write-protected(locked). See the following figure.C L E A N T H E D R I V E — Use a commercially available cleaning kit.not write-protectedback of floppy diskwrite-protected