Solving Problems 41General hardware problemsIf your computer exhibits one or more of the following symptoms, a device conflict mayexist:• Your computer locks up, particularly while using a specific device.• A recently added device does not work.• A sound card emits noise or demonstrates other problems.• Unintelligible characters print from the printer.• The mouse pointer does not move or "stutters" when it moves.• Messages appear stating that the computer is not operating at maximum performance.• Errors occur and programs crash for no apparent reason.• Nothing displays on the monitor.R E M O V E A N Y R E C E N T L Y A D D E D H A R D W A R E T O S E E I F I T R E S O L V E ST H E C O N F L I C T — If removing the hardware resolves the conflict, see thehardware documentation for configuration and troubleshooting instructions. Ifthe problem persists, contact the hardware manufacturer for technical assistance.C H E C K Y O U R O P E R A T I N G S Y S T E M D O C U M E N T A T I O N F O R A D D I T I O N A LT R O U B L E S H O O T I N G I N F O R M A T I O NC H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S — See page 66.