Solving Problems 49Scanner ProblemsNOTE: Dell does not cover the scanner’s warranty. If you need technical assistance for yourscanner, call the scanner’s manufacturer. See the scanner documentation for the correct phonenumber.C H E C K T H E S C A N N E R D O C U M E N T A T I O N — See the scannerdocumentation for setup and troubleshooting information.U N L O C K T H E S C A N N E R — Ensure that your scanner is unlocked if it has alocking tab or button.R E S T A R T T H E C O M P U T E R A N D T R Y T H E S C A N N E R A G A I NC H E C K T H E C A B L E C O N N E C T I O N S —• If your scanner has a power cable, ensure that the power cable is firmlyconnected to a working electrical outlet and that the scanner is turned on.• Ensure that the scanner cable is firmly connected to the computer and to thescanner.V E R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y M I C R O S O F T ®W I N D O W S ® —1 Click the Start button and click Control Panel.2 Click Printers and Other Hardware.3 Click Scanners and Cameras.If your scanner is listed, Windows recognizes the scanner.R E I N S T A L L T H E S C A N N E R D R I V E R — See the scanner documentation forinstructions.
