18Troubleshooting and recoveryThis section explains how to perform tasks related to recovering and troubleshooting problems on the remote system using theCMC web interface.• Viewing chassis information.• Viewing the event logs.• Gathering configuration information, error status, and error logs.• Using the diagnostic console.• Managing power on a remote system.• Managing Lifecycle Controller jobs on a remote system.• Reset components.• Troubleshooting Network Time Protocol (NTP) problems.• Troubleshooting network problems.• Troubleshooting alerting problems.• Resetting forgotten administrator password.• Saving and restoring Chassis configuration settings and certificates.• Viewing error codes and logs.Gathering configuration information, chassis status, and logs usingRACDUMPThe racdump subcommand provides a single command to get comprehensive chassis status, configuration state information, andthe historic event logs.The racdump subcommand displays the following information:• General system/RAC information• CMC information• Chassis information• Session information• Sensor information• Firmware build informationSupported interfaces• CLI RACADM• Remote RACADM• Telnet RACADMracdump includes the following subsystems and aggregates the following RACADM commands. For more information aboutracdump, see the Dell Chassis Management Controller for PowerEdge FX2/FX2s RACADM Command Line Reference Guide.142
