19Frequently asked questionsThis section lists the frequently asked questions about the following:• RACADM• Managing and Recovering a Remote System• Active Directory• IOMRACADMAfter performing a CMC reset (using the RACADM racreset subcommand), when a command is entered, the followingmessage is displayed:racadm Transport: ERROR: (RC=-1)What does this message mean?Another command must be issued only after CMC completes the reset.Using the RACADM subcommands sometimes displays one or more of the following errors:• Local error messages — Problems such as syntax, typographical errors, and incorrect names. For example, ERROR:Use the RACADM help subcommand to display correct syntax and usage information. For example, if you have an error in clearinga chassis log, run the following sub-command.racadm chassislog help clearCMC–related error messages — Problems where the CMC is unable to perform an action. The following error message is displayedracadm command failed.To view information about a chassis, type the following command.racadm gettracelogWhile using firmware RACADM, the prompt changes to a ">" and the "$" prompt is not displayed again.If a non-matched double quotation mark (") or a non-matched single quotation (’) is used in the command, the CLI changes to the">" prompt and queues all commands.To return to the $ prompt, type –d.An error message Not Found is displayed while using the $ logout and $ quit commands.Managing and recovering a remote systemWhen accessing the CMC Web interface, a security warning stating that the host name of the SSL certificate does not matchthe host name of CMC is displayed.CMC includes a default CMC server certificate to ensure network security for the web interface and remote RACADM features.When this certificate is used, the web browser displays a security warning because the default certificate is issued to CMC defaultcertificate which does not match the host name of CMC (for example, the IP address).To address this security concern, upload a CMC server certificate issued to the IP address of CMC. When generating the certificatesigning request (CSR) to be used for issuing the certificate, ensure that the common name (CN) of the CSR matches the IPaddress of CMC (for example, 192.168.0.120) or the registered DNS CMC name.152