Troubleshooting Tools 123Dell DiagnosticsCAUTION: Before you begin any of the procedures in this section, follow thesafety instructions in theProduct Information Guide.When to Use the Dell DiagnosticsIf you experience a problem with your computer, perform the checks in"Lockups and Software Problems" on page 96 and run the Dell Diagnosticsbefore you contact Dell for technical assistance.It is recommended that you print these procedures before you begin.NOTICE: The Dell Diagnostics works only on Dell™ computers.NOTE: The Drivers and Utilities media is optional and may not ship with your computer.Enter system setup (see "System Setup" on page 75), review your computer’sconfiguration information, and ensure that the device you want to testdisplays in system setup and is active.U N E X P E C T E D I N T E R R U P T I N P R O T E C T E D M O D E — Run the Dell Diagnostics.See "Dell Diagnostics" on page 123.WA RNI NG : D E L L ' S D I S K M O N I T O R I N G S YS T E M H A S D E T E C T E D T H A T D R I V E[0 /1 ] O N T H E ID E C O N T R O L L E R I S O P E R A T I N G O U T S I D E O F N O R M A LS P E C I F I C A T I O N S . I T I S A D V I S A B L E T O I M M E D I A T E L Y B A C K U P Y O U R D A T A A N DR E P L A C E Y O U R H A R D D R I V E B Y C A L L I N G Y O U R S U P P O R T D E S K O R D E L L — Ifno replacement drive is immediately available and the drive is not the onlybootable drive, enter system setup and change the appropriate drive setting toNone (see "System Setup" on page 75). Then remove the drive from the computer.W R I T E F A U L T —W R I T E F A U L T O N S E L E C T E D D R I V E —See "Drive Problems" on page 93.:\ I S N O T A C C E S S I B L E . T H E D E V I C E I S N O T R E A D Y — Thefloppy drive cannot read the disk. Insert a floppy disk into the drive and try again.
