Troubleshooting 939TroubleshootingSolving ProblemsFollow these tips when you troubleshoot your computer:• If you added or removed a part before the problem started, review theinstallation procedures and ensure that the part is correctly installed.• If a peripheral device does not work, ensure that the device is properlyconnected.• If an error message appears on the screen, write down the exact message.This message may help support personnel diagnose and fix the problem(s).• If an error message occurs in a program, see the program’s documentation.NOTE: The procedures in this document were written for the Windows defaultview, so they may not apply if you set your Dell™ computer to the Windows Classicview.Battery ProblemsCAUTION: There is a danger of a new battery exploding if it is incorrectlyinstalled. Replace the battery only with the same or equivalent type recommendedby the manufacturer. Discard used batteries according to the manufacturer'sinstructions.CAUTION: Before you begin any of the procedures in this section, follow thesafety instructions in theProduct Information Guide.R E P L A C E T H E B A T T E R Y — If you have to repeatedly reset time and date informationafter turning on the computer, or if an incorrect time or date displays during start-up,replace the battery. If the battery still does not work properly, contact Dell (see"Contacting Dell" on page 287).Drive ProblemsCAUTION: Before you begin any of the procedures in this section, follow thesafety instructions in theProduct Information Guide.
