Troubleshooting 9710 seconds (until the computer turns off), and then restart your computer.A program stops respondingE N D T H E P R O G R A M —1 Press simultaneously to access the Task Manager.2 Click the Applications tab.3 Click to select the program that is no longer responding.4 Click End Task.A program crashes repeatedlyNOTE: Most software includes installation instructions in its documentation or on afloppy disk, CD, or DVD.C H E C K T H E S O F T W A R E D O C U M E N T A T I O N — If necessary, uninstall and then reinstallthe program.A program is designed for an earlier Windows operating systemR U N T H E P R O G R A M C O M P A T I B I L I T Y W I Z A R D —Windows XP:The Program Compatibility Wizard configures a program so that it runs in anenvironment similar to non-XP operating system environments.1 Click Start→ All Programs→ Accessories→ Program Compatibility Wizard→ Next.2 Follow the instructions on the screen.Windows Vista:The Program Compatibility Wizard configures a program so that it runs in anenvironment similar to non-Windows Vista operating system environments.1 Click Start → Control Panel→ Programs→ Use an older program with thisversion of Windows.2 In the welcome screen, click Next.3 Follow the instructions on the screen.A solid blue screen appearsT U R N T H E C O M P U T E R O F F — If you are unable to get a response by pressing akey on your keyboard or moving your mouse, press and hold the power buttonfor at least 8 to 10 seconds (until the computer turns off), and then restartyour computer.
