Dell SmartStep 100N Owner's Manual

Also see for SmartPC 100N: Owner's manual

Contents

Solving Problems 37If you cannot eject the CD drive trayIf you hear an unfamiliar scraping or grinding soundIf you have problems with a hard driveEN S U R E T H A T WI N D O W S ® R E C O G N I Z E S T H E D R I V E — In Windows XP,click the Start button and click My Computer. If the drive is not listed, perform afull scan with your antivirus software to check for and remove viruses. Viruses cansometimes prevent Windows from recognizing the drive. Insert a bootable diskand restart the computer. Verify that the light is blinking, indicating normaloperation.TR Y A N O T H E R D I S C — Insert another disc to eliminate the possibility thatthe original disc is defective.AD J U S T T H E WI N D O W S V O L U M E C O N T R O L — Double-click the speakericon in the lower-right corner of your screen. Ensure that the volume is turned upand that the sound is not muted.CL E A N T H E D R I V E O R D I S C — See "Cleaning Your Computer" in the TellMe How help file for instructions. To access the help file, see page 26.1 Ensure that the computer is turned off.2 Straighten a paper clip and insert one end into the eject hole at the front ofthe drive; push firmly until the tray is partially ejected.3 Gently pull out the tray until it stops.• Ensure that the sound is not caused by the program that is running.• Ensure that the disc is inserted properly.AL L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N — A hothard drive may prevent the operating system from starting. Try allowing thecomputer to return to room temperature before turning it on.