Dell SmartStep 100N Owner's Manual

Also see for SmartPC 100N: Owner's manual

Contents

4 ContentsAccessing Help . . . . . . . . . . . . . . . . . . . . . . . . . . 26Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 26Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . 28Video and Display Problems . . . . . . . . . . . . . . . . . . . . 29If the display is blank . . . . . . . . . . . . . . . . . . . . . 29If the display is difficult to read . . . . . . . . . . . . . . . . 30If only part of the display is readable . . . . . . . . . . . . . . 30Sound and Speaker Problems . . . . . . . . . . . . . . . . . . . 31If you have a problem with integrated speakers . . . . . . . . . 31Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . 31Modem and Internet Connection Problems . . . . . . . . . . . . 32Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . 34PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . . 34Touch Pad or Mouse Problems . . . . . . . . . . . . . . . . . . 35External Keyboard Problems . . . . . . . . . . . . . . . . . . . 35Unexpected Characters . . . . . . . . . . . . . . . . . . . . . . 36Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 36If you cannot play a CD . . . . . . . . . . . . . . . . . . . . 36If you cannot eject the CD drive tray . . . . . . . . . . . . . . 37If you hear an unfamiliar scraping or grinding sound . . . . . . 37If you have problems with a hard drive . . . . . . . . . . . . . 37General Program Problems . . . . . . . . . . . . . . . . . . . . 38A program crashes . . . . . . . . . . . . . . . . . . . . . . . 38A program stops responding . . . . . . . . . . . . . . . . . . 38A solid blue screen appears . . . . . . . . . . . . . . . . . . 38Error messages appear . . . . . . . . . . . . . . . . . . . . . 39E-Mail Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 39If Your Computer Gets Wet . . . . . . . . . . . . . . . . . . . . 39