84 Appendixw w w . d e l l . c o m | s u p p o r t . d e l l . c o mU.S.A. (Austin, Texas)International Access Code: 011Country Code: 1Automated Order-Status System toll-free: 1-800-433-9014AutoTech (For portable and desktop computers) toll-free: 1-800-247-9362Dell Home and Small Business Group (For portable and desktop computers):Customer Technical Support (Return MaterialAuthorization Numbers)toll-free: 1-800-624-9896Customer Technical Support (Home salespurchased via www.dell.com)toll-free: 1-877-576-3355Customer Service (Credit Return AuthorizationNumbers)toll-free: 1-800-624-9897National Accounts (Computers purchased by established Dell national accounts[have your account number handy] or value-added resellers [VARs]):Customer Service and Technical Support (ReturnMaterial Authorization Numbers)toll-free: 1-800-822-8965Public Americas (Computers purchased by governmental agencies [local, state, orfederal], medical institutions, or educational institutions):Customer Service and Technical Support (ReturnMaterial Authorization Numbers)toll-free: 1-800-234-1490Dell Sales toll-free: 1-800-289-3355or toll-free: 1-800-879-3355Spare Parts Sales toll-free: 1-800-357-3355Desktop and Portable Fee-Based Technical Support toll-free: 1-800-433-9005Sales (Catalogs) toll-free: 1-800-426-5150Fax toll-free: 1-800-727-8320TechFax toll-free: 1-800-950-1329Dell Services for the Deaf, Hard-of-Hearing, orSpeech-Impairedtoll-free: 1-877-DELLTTY(1-877-335-5889)Switchboard 512 338-4400DellNet™ Technical Support toll-free: 1-877-Dellnet(1-877-335-5638)US Virgin Islands General Support 1-877-673-3355Venezuela General Support 8001-3605Country (City)International Access CodeCountry CodeCity CodeDepartment Name or Service Area,Website and E-Mail AddressArea Codes,Local Numbers, andToll-Free Numbers