Installation ManualH3C SecPath F1000-E Firewall Chapter 8 Troubleshooting8-3II. SolutionCheck that the cable is in good condition and the serial port settings are correct.Note:For more information about serial port settings, refer to section 6.3.2 “Modifying SerialInterface Parameters” in Chapter 6 “Maintaining Software”.8.4 Using the AUX Port as Backup Console PortI. SymptomWhen the console port is faulty, you can use the AUX port as the backup console port tocomplete firewall configuration.II. Solutionz Make sure that the work mode of the AUX port is flow.z Power off the firewall, connect the RJ-45 connector of the console cable to theAUX port, and then connect the DB-9 (female) connector to the serial port of theconfiguration terminal.z Power on the firewall.Note:z The AUX port can work in flow or protocol mode. The AUX port can be used as thebackup console port only when it works in flow mode.z The AUX port works in the flow mode by default.z Use the async mod { flow | protocol } command to switch between the flow modeand the protocol mode. For more information, refer to H3C SecPath Series SecurityProducts User Manual.8.5 Password LossIf you have lost the BootWare password, user password, or super password, refer tosection 6.7 “Dealing With Password Loss” in Chapter 6 “Maintaining Software”.
