Table 19. PCI expansion card problem isolation procedurev Follow the suggested actions in the order in which they are listed in the Action column until the problem issolved.v See Chapter 7, “Parts listing for IBM Flex System p260 and p460 Compute Nodes,” on page 97 to determinewhich components are CRUs and which components are FRUs.v If an action step is preceded by “Trained service technician only,” that step must be performed only by atrained service technician.Symptom ActionA B700xxxx error message indicates a problem with a PCIexpansion card. 1. Collect the error log information.2. Get the DSA, which is word 7 of the associatedB700xxxx SRC.3. Use the hexadecimal value of the DSA todetermine the location code of the failing CRU.For the IBM Flex System p260 Compute Node:v If the value is 02000000 or 02100000, the locationcode is P1-C18.v If the value is 02020000 or 02110000, the locationcode is P1-C19.For the IBM Flex System p460 Compute Node:v If the value is 02010000, 02020000, or 02100000,the location code is P1-C34.v If the value is 02030000, 02110000, or 02120000,the location code is P1-C35.v If the value is 02210000, 02220000, or 02300000,the location code is P1-C36.v If the value is 02230000, 02310000, or 02320000,the location code is P1-C37.4. Replace the device that you just installed.Hypervisor problemsThe hypervisor provides error diagnostics with associated error codes, isolation procedures, and symbolicfailing items for troubleshooting.Table 20 describes the isolation procedures and the symbolic failing items.Table 20. Hypervisor isolation procedures and symbolic failing itemsv Follow the suggested actions in the order in which they are listed in the Action column until the problem issolved.v See Chapter 7, “Parts listing for IBM Flex System p260 and p460 Compute Nodes,” on page 97 to determinewhich components are CRUs and which components are FRUs.v If an action step is preceded by Trained service technician only, that step must be performed only by a trainedservice technician.Isolationprocedure orsymbolic failingitemSymptom ActionANYPROC The failingcomponent is one ofthe systemprocessors.Replace the system-board and chassis assembly, as described in“Replacing the system-board and chassis assembly” on page 83.Chapter 8. Troubleshooting 463
