of determining a solution to your problem by making the pertinent informationavailable to IBM service quickly and efficiently. IBM service technicians can startworking on your solution as soon as you have completed and submitted anElectronic Service Request.Using the documentationInformation about your IBM system and preinstalled software, if any, or optionaldevice is available in the documentation that comes with the product. Thatdocumentation can include printed documents, online documents, readme files,and help files.See the troubleshooting information in your system documentation for instructionsfor using the diagnostic programs. The troubleshooting information or thediagnostic programs might tell you that you need additional or updated devicedrivers or other software. IBM maintains pages on the World Wide Web where youcan get the latest technical information and download device drivers and updates.To access these pages, go to http://www.ibm.com/supportportal/ .You can find the most up-to-date information for System x products athttp://www.ibm.com/systems/x/ .Getting help and information from the World Wide WebOn the World Wide Web, up-to-date information about IBM systems, optionaldevices, services, and support is available at http://www.ibm.com/supportportal/.You can find the most up-to-date product information for System x products athttp://www.ibm.com/systems/x/ .Software service and supportThrough IBM Support Line, you can get telephone assistance, for a fee, with usage,configuration, and software problems with your IBM products.For more information about Support Line and other IBM services, seehttp://www.ibm.com/services/ or see http://www.ibm.com/planetwide/ forsupport telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV(1-800-426-7378).150 System x3690 X5 Types 7147, 7148, 7149, and 7192: Installation and User's Guide
