Configuring the server . . . . . . . . . . 124Using the ServerGuide Setup and InstallationCD . . . . . . . . . . . . . . . . 125ServerGuide features . . . . . . . . . 126Setup and configuration overview . . . . 126Typical operating-system installation . . . 127Installing your operating system withoutusing ServerGuide. . . . . . . . . . 127Using the Setup utility . . . . . . . . . 127Starting the Setup utility . . . . . . . 128Setup utility menu choices . . . . . . . 128Passwords . . . . . . . . . . . . 132Using the Boot Manager. . . . . . . . . 134Starting the backup server firmware . . . . . 134The UpdateXpress System Pack Installer . . . 135Using the integrated management module. . . 135Using the remote presence and blue-screencapture features . . . . . . . . . . . 136Obtaining the IMM host name. . . . . . 137Obtaining the IP address for the IMM . . . 137Logging on to the web interface . . . . . 138Using the embedded hypervisor . . . . . . 138Configuring the Ethernet controller . . . . . 139Enabling Features on Demand Ethernet software 139Enabling Features on Demand RAID software 140Configuring RAID arrays . . . . . . . . 140IBM Advanced Settings Utility program . . . 140Updating IBM Systems Director . . . . . . 141Updating the Universal Unique Identifier(UUID) . . . . . . . . . . . . . . 142Updating the DMI/SMBIOS data . . . . . . 144Chapter 4. Troubleshooting . . . . . 149Start here. . . . . . . . . . . . . . . 149Diagnosing a problem . . . . . . . . . 149Undocumented problems . . . . . . . . 151Service bulletins . . . . . . . . . . . . 151Checkout procedure . . . . . . . . . . . 152About the checkout procedure. . . . . . . 152Performing the checkout procedure . . . . . 153Diagnostic tools . . . . . . . . . . . . 154Light path diagnostics . . . . . . . . . 156Light path diagnostics LEDs . . . . . . 159Power-supply LEDs . . . . . . . . . 164Fan LEDs. . . . . . . . . . . . . 165PCIe riser card LEDs . . . . . . . . . 165Event logs . . . . . . . . . . . . . 166Viewing event logs through the Setup utility 167Viewing event logs without restarting theserver . . . . . . . . . . . . . . 167Clearing the error logs . . . . . . . . 169POST . . . . . . . . . . . . . . . 169IBM Dynamic System Analysis . . . . . . 169DSA editions . . . . . . . . . . . 170Running the DSA Preboot diagnosticprograms . . . . . . . . . . . . . 171Diagnostic text messages . . . . . . . 171Viewing the test log results and transferringthe DSA collection . . . . . . . . . . 172Automated service request (call home) . . . . . 172IBM Electronic Service Agent . . . . . . . 172Error messages . . . . . . . . . . . . . 172Troubleshooting by symptom . . . . . . . . 173CD/DVD drive problems . . . . . . . . 173Hypervisor problems . . . . . . . . . . 174General problems . . . . . . . . . . . 175Hard disk drive problems . . . . . . . . 175Intermittent problems . . . . . . . . . 178Keyboard, mouse, or pointing-device problems 178Memory problems . . . . . . . . . . . 180Microprocessor problems . . . . . . . . 181Monitor and video problems . . . . . . . 181Optional-device problems . . . . . . . . 183Power problems . . . . . . . . . . . 184Serial-device problems . . . . . . . . . 185ServerGuide problems . . . . . . . . . 185Software problems. . . . . . . . . . . 186Universal Serial Bus (USB) port problems . . . 187Video problems. . . . . . . . . . . . 187Solving power problems. . . . . . . . . . 187Solving Ethernet controller problems . . . . . 188Solving undetermined problems . . . . . . . 189Problem determination tips. . . . . . . . . 189Recovering the server firmware (UEFI updatefailure) . . . . . . . . . . . . . . . 191Automated boot recovery (ABR) . . . . . . . 193Three-boot failure . . . . . . . . . . . . 193Chapter 5. Parts listing, System x3750M4 Types 8722 and 8733 . . . . . . 195Replaceable server components . . . . . . . 195Consumable parts . . . . . . . . . . . 200Structural parts . . . . . . . . . . . . 200Power cords . . . . . . . . . . . . . . 202Chapter 6. Removing and replacingcomponents . . . . . . . . . . . . 205Returning a device or component . . . . . . 205Removing and replacing server components . . . 205Removing and replacing consumable parts . . 205Removing and replacing structural parts . . . 206Removing the server top cover . . . . . 206Replacing the server top cover . . . . . 207Removing the bezel . . . . . . . . . 207Replacing the bezel . . . . . . . . . 208Removing and replacing Tier 1 CRUs . . . . 209Removing the microprocessor air baffle. . . 209Replacing the microprocessor air baffle . . . 210Removing the DIMM air baffle . . . . . 210Replacing the DIMM air baffle. . . . . . 211Removing an adapter. . . . . . . . . 212Replacing an adapter . . . . . . . . . 213Removing 2.5-inch and 1.8-inch hot-swapdrives . . . . . . . . . . . . . . 215Replacing 2.5-inch and 1.8-inch hot-swapdrives . . . . . . . . . . . . . . 216Removing a CD/DVD drive . . . . . . 217Replacing a CD/DVD drive . . . . . . 218Removing the CD/DVD cable . . . . . . 220Replacing the CD/DVD cable . . . . . . 221Removing a memory module . . . . . . 223iv System x3750 M4 Types 8722 and 8733: Installation and Service Guide
