ASSISTANCEOR SERVICEBefore calling for assistance or service, please check"Troubleshooting." It may save you the cost of a service call. Ifyou still need help, follow the instructions below.When calling, please know the purchase date and the completemodel and serial number of your appliance. This information willhelp us to better respond to your request.If you need replacement partsIf you need to order replacement parts, we recommend that youuse only factory specified parts. These factory specified parts willfit right and work right because they are made with the sameprecision used to build every new JENN-AIR ®appliance.To locate factory specified parts in your area, call us or yournearest JENN-AIR ®designated service center.Call the Jenn-Air Customer eXperience Center toll free:1-800-JENNAIR (1-800-536-6247)Our consultants provide assistance with:• Features and specification on our full line of appliances.• Installation information.• Use and maintenance procedures.• Repair parts sales.• Specialized customer assistance (Spanish speaking, hearingimpaired, limited vision, etc.).• Referrals to local dealers, repair parts distributors and servicecompanies. Jenn-Air designated service technicians aretrained to fulfill the product warranty and provide after-warranty service, anywhere in the United States.To locate the Jenn-Air designated service company in your area,you can also look in your telephone directory Yellow Pages.For further assistance:If you need further assistance, you can write to Jenn-Air with anyquestions or concerns at:Jenn-Air Brand Home AppliancesCustomer eXperience Center553 Benson RoadBenton Harbor, MI 49022-2692Web address: www.jennair.comPlease include a daytime phone number in your correspondence.Adjustable Backsplash for 30" (76.2 cm) RangesOrder Part Number 8285148Adjustable Backsplash for 36" (91.4 cm) RangesOrder Part Number 8284756Adjustable Backsplash for 48" (121.9 cm) RangesOrder Part Number 8284755331/2'' (85.1 cm) Stainless Steel Wallsplash for 30" (76.2 cm)RangesOrder Part Number JXA9003CDP331/2'' (85.1 cm) Stainless Steel Wallsplash for 36" (91.4 cm)RangesOrder Part Number JXA9002CDP331/2'' (85.1 cm) Stainless Steel Wallsplash for 48"(121.9 cm) RangesOrder Part Number JXA9001CDPStainless Steel Griddle CoverOrder Part Number W10160195High-Altitude Kit for LP GasOrder Part Number W10324363High-Altitude Kit for Natural GasOrder Part Number W10324365Wok RingOrder Part Number W10216179Broiler Pan KitOrder Part Number W10123240Extendable Roller Rack with Handle for 30" (76.2 cm)RangesOrder Part Number W10208155Extendable Roller Rack with Handle for 36" (91.4 cm)RangesOrder Part Number W10212435Stainless Steel Cleaner and Polish(stainless steel models)Order Part Number 31462All-Purpose Appliance CleanerOrder Part Number 31682Backsplash with Dual-Position Shelf for 30" (76.2 cm)RangesOrder Part Number W10285447Backsplash with Dual-Position Shelf for 36" (91.4 cm)RangesOrder Part Number W10285448Backsplash with Dual-Position Shelf for 48" (121.9 cm)RangesOrder Part Number W10285449,,,o,,u[ G,_X_Call the Jenn-Air Customer eXperience Centre toll free:1-800-807-6777Our consultants provide assistance with:• Use and maintenance procedures.• Repair parts sales.• Referrals to local dealers, repair parts distributors and servicecompanies. Jenn-Air designated service technicians aretrained to fulfill the product warranty and provide after-warranty service, anywhere in Canada.For further assistance:If you need further assistance, you can write to:Jenn-Air Brand Home AppliancesCustomer experience Centre200 - 6750 Century Ave.Mississauga, Ontario L5N 0B7Web address: www.jennair.caPlease include a daytime phone number in your correspondence.34