Unified Messaging 2 - 1003UUnified MessagingDescriptionThe CTP( )-U10 and VMP-U40 based EliteMail LX Voice Processing systems, using theElectra Elite IPK II system and a Local Area Network, provide Unified Messaging services forvoice, fax and e-mail messages with access at either the desktop PC or the telephone.Unified Messaging lets the PC control telephone calls and information about each inboundand outbound call. Both systems include the basic EliteMail LX TeLANophy® Module.Basic EliteMail LX TeLANophy Module Features ViewMail ® with Live Record ModuleAll voice and fax messages are visible at a glance on the PC screen and can be sortedin any order. An intuitive Microsoft® Windows interface shows the sender name,subject, and the date and time messages were sent so the user can quickly prioritizethem and respond immediately. ViewCall ® PlusAll inbound and outbound calls can be controlled from your PC. Outbound call controlrequires a TAPI adaptor on the user telephone. By managing calls on the PC instead ofthe telephone, ViewCall Plus lets you communicate more easily with people inside andoutside the office. Three integrated windows are provided to control telephone calls, logall telephone activity, and manage data about each call. With a click of the mouse youcan take a call, ask a caller to hold, route the call to another extension, or send the callto voice mail.Optional EliteMail LX TeLANophy Module Features ViewFax ®This works in ViewMail to display faxes on screen and lets you send them to anyprinter. When a fax is received, a fax icon is displayed next to the message in ViewMail.Double click to open the message, and press the play button to listen to any voiceannotation sent with the fax. Fax ports are built-in on the CTP( )-U10 ETU-basedEliteMail LX and are activated as a system option. Up to four Fax ports can be enabledon the EliteMail LX when using the CTP( )-U10 ETU. Hospitality PackageThe Hospitality package is used specifically by hotels and resorts to provide guests withpersonal, accurate, and timely messages. Features include personal greetings, securitycodes, guest directory, and wake up calls. This feature also supports PropertyManagement System (PMS) integration.
