Electra Elite IPK II Document Revision 4CDigital Voice Mail 2 - 305Digital Voice MailDescriptionThe system is fully compatible with NEC digital voice mail systems. These systems provide telephoneusers with comprehensive Voice Mail and Automated Attendant features. Voice Mail ends the frustrationand cost of missed calls, inaccurate written messages and telephone tag. This frees busy receptionistsand secretaries for more productive work.Automated Attendant automatically answers the system incoming calls. After listening to a customizedmessage, an outside caller can dial a system extension or use Voice Mail.Integrated Voice Mail enhances the telephone system with the following features: Call Forwarding to Voice MailAn extension user can forward their calls to Voice Mail. Once forwarded, calls to the extensionconnect to that extension mailbox. The caller can leave a message in the mailbox instead of callingback later. Forwarding can occur for all calls immediately, for unanswered calls or only when theextension is busy. When a user transfers a call to an extension forwarded to Voice Mail, the callwaits for the Delayed Call Forwarding time before routing to the called extension mailbox. Thisgives the transferring party the option of retrieving the call instead of having it go directly to themailbox. Leaving a MessageVoice Mail lets a multiline terminal extension user easily leave a message at an extension that isunanswered, busy or in Do Not Disturb. The caller just presses their Voice Mail key to leave amessage in the called extension mailbox. There is no need to call back later. Transferring to Voice MailBy using Transfer to Voice Mail, a multiline terminal extension user can Transfer a call to their ownor a co-worker’s mailbox. After the Transfer goes through, the caller can leave a message in themailbox.EnhancementsVersion 1600 or higher: Supports configurable Voice Mail Message Waiting lamp color and Voice Mail Message Waiting lampflash pattern. Trunk mapping for trunk numbers 001~200. This is supported in a future Linux 2.0 voice mail softwarebuild. Prior to this release, Trunk mapping was supported only for trunks 01~99.
