Electra Elite IPK II Document Revision 4CCall Monitoring 2 - 153Call MonitoringDescriptionCall Monitoring allows selected Multiline Terminal Users to monitor another user’s conversation withoutthe ability to participate. A programmable audible alert tone can be sent to that station user. Without theaudible alert (silent monitor), no indication is provided to either the monitored station or the outside party.Call Monitoring with Coaching AbilityCall Monitoring with Coaching Ability allows the transmit path to be opened to the monitored station only,to provide the Coaching ability for the person performing the Call Monitoring. Press MIC, or dial Feature+ 1 to toggle the Coaching ability on and off.Conditions Call Monitoring is allowed for internal calls. An extension user cannot Monitor an Intercom call if one of the Intercom callers is usingHands-free Answerback. Both Intercom parties must lift the handset or press Speaker. An extension user cannot monitor a conference, however an extension programmed forCall Monitor can Barge-In to a conference.EnhancementsVersion 1500 or higher supports Call Monitoring with coaching.CautionThe use of monitoring, recording, or listening devices to eavesdrop, monitor,retrieve, or record telephone conversation or other sound activities, whetheror not contemporaneous with transmission, may be illegal in certaincircumstances under federal or state laws. Legal advice should be soughtprior to implementing any practice that monitors or records any telephoneconversation. Some federal and state laws require some form of notificationto all parties to a telephone conversation, such as using a beep tone or othernotification methods or requiring the consent of all parties to the telephoneconversation, prior to monitoring or recording the telephone conversation.Some of these laws incorporate strict penalties.
